Resort Development Services

Your Voice Throughout Every Stage of Resort Development

Costa Hospitality represents owners throughout the complete resort development lifecycle, protecting capital investments while ensuring projects are delivered on budget, on schedule, and ready for successful operations.

Resort Development &

Owner Representation

Building a luxury resort requires much more than selecting an architect and contractor. Every decision affects investment returns, operating efficiency, guest experience, and long-term asset value.

Costa Hospitality acts as the owner's representative, ensuring every stakeholder works toward one objective—protecting the owner's interests.

Our services include:

  • Feasibility Review
  • Design Validation
  • Budget Control
  • Contractor Oversight
  • Schedule Management
  • Construction Monitoring
  • FF&E Coordination
  • Pre Opening Services
  • Operational Readiness

Principal &

Founder

Professional profile image

Principal & Founder

Shawn DaCosta

30+ Years Experience

Former COO of Sandals Resorts. Strategic vision, owner advocacy, and executive stakeholder management.

Oil pumpjack icon

Principal

X

25 Years Experience

Cross-industry leadership in Hospitality and Oil & Gas. Expert in complex capital project execution.

The Problem

Critical Challenges in Caribbean Hospitality Development

Many resort developments experience preventable setbacks that significantly impact profitability.

Common Challenges

Design Scope Expansion

Projects gradually exceed approved budgets due to uncontrolled design modifications.

Construction Cost Overruns

Hospitality developments frequently exceed planned budgets through poor coordination.

Schedule Delays

Late project completion postpones revenue generation and increases financing costs.

Quality Issues

Poor execution often results in expensive operational corrections after opening.

Fragmented Communication

Owners struggle to coordinate architects, engineers, contractors, operators, consultants, and suppliers.

Early Prevention Through Feasibility Analysis

Costa Hospitality solves these issues before they become costly problems.

Without Costa Hospitality

Cost Performance

20-40%

Over Budget

Timeline

Delayed

Late Openings

Quality Issues

30-40%

Defect Rate

Versus symbol

With Costa Hospitality

Cost Performance

<5%

On Budget

Timeline

<3%

Variance

Quality Issues

<1%

Minimal Defects

Project timeline comparison: industry standard vs. Costa Hospitality

Value Proposition

Protecting Owner Investments Through Independent Representation

93

▼ Cost

10–20%

Cost Reduction
Proactive budget controls.

99

▼ Time

20–30%

Faster Timeline
Efficient coordination.

100

▼Defects

30–40%

Fewer Defects
Rigorous QA protocols.

101

▼ Effort

50%

Less Owner Time
We handle the daily grind.

102

▲ revenue

On-Time

Opening Target
Avoiding costly delays.

  • Industry Standard Project Outcome
Cost Overruns

20-40%

Timeline

Delays

Quality Defects

30-40%

VS logo
  • With Costa Hospitality Outcome

Cost Variance

<5%

Timeline Variance

<3%

Quality Issues

< 1%

  • ROI Calculator: $100M Caribbean Hotel Project

Design Phase

$0.5–1.0M

Feasibility accuracy & scope control.

Pre-Construction

$0. 3–0. 8M

Contractor vetting & contracts.

Construction Phase

$1.2–1.8M

Budget adherence & timeline speed.

Pre-Opening

$0.5–0.7M

Operational readiness verification.

Phase-by-phase savings breakdown bar chart
Total Estimated Savings

$2.5–4.3M

Combined direct & indirect value

Total Savings $2.5M – $4.3M
Costa Hospitality Fee (1–2%) ($1.0M – $2.0M)


Net Positive ROI +$1.2M – +$3.5M

Our Approach

The Voice of the Owner

Our owner representation model protects projects through three integrated phases.

"One partner. Complete protection. Successful opening."

  • Backed by 115+ years of combined Caribbean expertise opening hotels across 11+ territories.
  • Single point of accountability
  • Zero conflict of interest with vendors
  • Focus on maximizing Net Operating Income ( NOI )

Throughout every phase, Costa Hospitality remains accountable only to the owner.

Phase 1

Design Protection

  • Design Review
  • Budget Validation
  • Scope Control
  • Feasibility Analysis
  • Backed by 115+ years of combined Caribbean expertise opening hotels across 11+ territories.
  • Single point of accountability
  • Zero conflict of interest with vendors
  • Focus on maximizing Net Operating Income ( NOI )

Phase 2

Construction Protection

  • Contractor Oversight
  • Quality Assurance
  • Budget Monitoring
  • Schedule Control
  • Change Order Review

Throughout every phase, Costa Hospitality remains accountable only to the owner.

Phase 3

Pre-opening Protection

  • Installation Verification
  • Operational Readiness
  • Staff Coordination
  • Opening Support

Methodology

Four Phase Project Execution

Phase 01

Strategic Leadership

Design & Planning

Months 1-3

  • Feasibility
  • Design Validation
  • Permitting
  • Scope Definition

Key Milestone

Design Locked (Mo 3)

Value Created

$0.5M - $1.0M

Phase 02

Contract Negotiation

Pre Construction

Months 4-5

  • Contractor Selection
  • Tender Review
  • Contract Negotiation
  • Site Mobilization

Key Milestone

Groundbreaking (Mo 5)

Value Created

$0.3M - $0.8M

Phase 03

Continuous Oversight

Construction

Months 6-23

  • QA/QC
  • Weekly Inspections
  • Cost Monitoring
  • Progress Reporting

Key Milestones

Structure (M12), MEP (M18)

Value Created

$1.2M - $1.8M

Phase 04

100% Involvement

Pre-opening

Months 24-27

  • FF&E Installation
  • Operational Testing
  • Staff Readiness
  • Opening Execution

Key Milestone

Grand Opening (Mo 27)

Value Created

$0.5M - $0.7M

Hospitality project timeline and involvement

Owner Portal

Costa Hospitality Owner Portal

Hospitality project dashboard showing budget, timeline, alerts.

Project Execution

Construction Milestones

  • Construction Milestones

Document with signature and pen icon

Design Approval

Design locked, feasibility confirmed

Month 3
Broken concrete drilling process symbol

Groundbreaking

Construction officially begins

Month 5
Minimalist office building symbol

Structural Completion

Building envelope finished

Month 11
Two orange gears icon

MEP Completion

All systems installed

Month 16
Simple sofa graphic

FF&E Installation

Interior finishes complete

Month 22
Green circle with white championship cup

Grand Opening

Revenue generation starts

Month 24
  • 4-Phase Approach

Phase 1: Design & Planning

Mo 1-3
● Feasibility
● Design Review
● Permitting

Risk Checkpoint:

  • Budget Lock

Phase 2: Pre-Construction

Mo 4-5
● Contractor Selection
● Contract Finalization

Risk Checkpoint:

  • Contractor Vetting

Phase 3: Construction

Mo 6-20
● Quality Monitoring
● Inspections
● Progress Tracking

Risk Checkpoint:

  • Mid-Project Audits

Phase 4: Pre-Opening

Mo 21-24
● FF&E Styling
● Staff Training
● Soft Opening

Risk Checkpoint:

  • Operational Readiness

Outline clock graphic

Total Duration

24 Months

Blue location pin icon

Major Milestones

6 Key Events

Three stacked shapes graphic

Project Phases

4 Distinct Stages

Blue trophy icon

Target Outcome

On-Time Opening

Construction and pre-opening timeline

Centralized Management

Collaborative Control: Costa Hospitality & Project Management Team

Costa Hospitality project team collaboration diagram

Key Advantages

Blue concentric circles target icon

Single Point of Accountability

We stand between the owner and project complexity, filtering noise and ensuring vision alignment.

Costa Hospitality Caribbean LLC

Real-Time Visibility

Centralized reporting gives owners complete transparency into budget and schedule status.

Costa Hospitality Caribbean LLC

Unbiased Advocacy

As the "Voice of the Owner," we manage all stakeholders with no conflicting vendor affiliations.

Communication Protocols

  • Weekly Progress Reports

Every Friday with budget/schedule updates & site photos.

  • Monthly Strategic Reviews

Face-to-face or video meetings with leadership team.

  • Real-Time Dashboard

24/7 owner portal access with live project metrics.

  • Ad-Hoc Updates

Immediate alerts for critical decisions requiring input.

Competitive Advantages

Proven Caribbean Hospitality Expertise

115+ Years Com bined Team Experience

Deep collective expertise across our leadership team with decades of Caribbean hospitality development and operations.

<3% Timeline Variance

Near-perfect schedule adherence ensuring revenue generation starts on plan.

< 5% Cost Variance

Exceptional cost control delivering projects within approved budgets.

< 1% Quality Issues

Rigorous quality assurance guaranteeing minimal defects and superior finish standards.

Rapid Service Excellence

High service level targets and operational stability achieved within just 6–8 months post-opening.

Full Lifecycle Involvement

Integrated oversight from design through pre-opening operations to ensure sustained long-term success.

Company performance statistics

Comprehensive Risk Management

Proactive Risk Mitigation Strategy

Our systematic approach identifies, assesses, and neutralizes project risks before they impact timeline or budget. By leveraging115+ years of Caribbean experience, we transform potential liabilities into managed variables.

Risk management matrix table

Pre-Opening Services

Specialized Pre-Opening Excellence

Stacked blue layers icon

Assets & Systems

Furniture symbol on white background

FF&E Installation

Complete management of Furniture, Fixtures & Equipment fitout.

Settings and support symbol

Operating Equipment (OS & E)

Specification, procurement, and commissioning of all operational supplies.

Network icon

Technology Systems Integration

Testing and integration of PMS, POS, and guest-facing technologies.

Stacked blue boxes icon

Inventory Setup & Management

Establishing inventory controls and initial stock levels for operations.

Race flag complete icon

Transition & Handover

Icon for swapping or synchronization

Planned Phased Handover

Strategic multi-phase transition from construction to operations.

Voice of the Owner

Ensuring owner interests are protected during final acceptance.

Document icon with graph

Documentation

Complete operational manuals and system knowledge transfer.

Post-Opening Support

Continued advisory support during initial operating period.

Training & People

* Not included in core scope but can be added if required

Operational Training

Custom service standards and procedure workshops.

Timeline: 6-Months

Staff Recruitment

Strategic hiring support for key management roles.

Standards

Rigorous verification to ensure alignment with requirements.

Soft Opening Planning

Detailed execution strategy for dry runs and guest intake.

Project Scenarios, Fee Structures & ROI Analysis

Detailed Financial Model Breakdown

Cost analysis table showing ROI and fees
Value comparison infographic
Design, Build, Launch cost percentages